Straight answers about websites that should be bringing in customers.
What a website really costs, whether to redesign, what an audit should find, and what monthly upkeep should include. Written from real client work and our own published numbers, with every source and limit at the foot of the page.
What’s going on with your website?
Pick the one that sounds most like you.
It’s live, but it isn’t bringing in customers.
Usually one stage is breaking and everything after it waits. Find out which before you spend.
Why isn’t my website getting customers? →or have it diagnosed →I’m thinking about a new site or a redesign.
Four checks decide whether you need a rebuild or just some fixes, and the answer is often the cheaper one.
Does my website need a redesign? →What a small business website costs →or website redesign →I’m paying for upkeep and can’t tell what it does.
Half of a typical maintenance plan never produces a customer. Here’s what the other half should be.
What website maintenance should include →or Growth Partnership, typically $2,500 a month →Search and AI are changing, and I don’t know what to do.
AI answers increasingly quote pages without sending the visit. What changed, and what’s worth doing about it.
Your website is being demoted from destination to data source →or SEO management →Not sure which problem you have? Five questions.
Answer honestly and we’ll point you to the one article worth reading first. It’s your own view of the business, not a measurement, and nothing is saved.
0 of 5 answered

The 90-day playbook: what happens, month by month
How a new website and marketing plan should unfold in the first 90 days, what you should receive each month, and how to tell whether it is working.

Is my website working? Website audits and diagnosis
Most websites that “aren’t working” have one specific thing broken, and it’s rarely the thing the last supplier sold you. These guides show how to find it.

New website or redesign? Costs and decisions
Before you spend $5,000 or more, decide what you actually need. Sometimes it’s a new site, sometimes it’s fixes, and sometimes it’s neither.

Keeping a website working: maintenance and management
A website that worked at launch drifts. Details go stale, tracking breaks quietly, and competitors move. This is what monthly care should actually catch.

Being found: SEO, search and AI answers
How people find a business is changing: map results, AI answers, and searches that never reach a website. What we’ve measured, and what’s worth doing about it.
Also in this topic: Is an SEO audit worth it? →
Where the numbers come from
The articles quote our own research and reports. All of it is published, with the method and the limits.
How these articles are written
Listed at the foot of each article, including where the evidence is weaker than we’d like.
Findings come from client assessments, monthly reports and our own published research, and identifying details are published only with permission.
If something didn’t work, or a forecast was wrong, the article says so.
Diagnosis before spending, published prices, and client results shown with their misses.
Get every new article by email
One email when a new article is published: the finding, the numbers and the link. No filler, no daily digest, and you can unsubscribe in one click.
- Straight answers on website costs, redesigns, audits and search
- Our own research and monthly numbers, when they’re published
- Real findings from client work, with permission and sources
- How much does a website redesign cost?
- Your first 90 days with a marketing agency, month by month
- How long until a new website brings in customers?
Every article, newest first
13 published · newest first- 1 Nov 2026How much does a website redesign cost?Playbook8 min
- 31 Oct 2026Your first 90 days with a marketing agency, month by monthPlaybook8 min
- 30 Oct 2026How long until a new website brings in customers?Playbook9 min
- 24 Oct 2026How to redesign a website without losing SEOPlaybook9 min
- 24 Oct 2026How much does a small business website cost in 2026?Redesign10 min
- 26 Aug 2026Is an SEO audit worth it?Diagnosis9 min
- 26 Aug 2026SERP analysis before writing contentSearch10 min
- 25 Aug 2026Before you build a website, research the market it has to compete inRedesign11 min
- 13 Aug 2026Why isn’t my website getting customers?Diagnosis10 min
- 11 Aug 2026What website maintenance should include every monthMaintenance9 min
- 7 Aug 2026Your website is being demoted from destination to data sourceSearch8 min
- 6 Aug 2026Does my website need a redesign?Redesign9 min
- 4 Aug 2026What a website audit actually includes, and what “free audit” tools leave outDiagnosis12 min
Rather have your own website looked at?
$950, fixed. About a week. The one constraint, the evidence, and what fixing it costs.
Whether to redesign at all, and the rebuild when the answer is yes.
