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AI & Automation

AI and automation, built around a business process.

Aroc designs and builds AI agents, ChatGPT-based products and automation for the work a business repeats, from customer conversations to internal workflows. Each project starts from the process and the risk, not from the model.

Problems we are asked to solve

Where this work usually starts.

  • Too many repetitive tasks, messages or calls for the team to handle.
  • Customers wait too long for an answer.
  • Information is spread across systems and nobody can find it quickly.
  • An AI idea exists, but nobody knows whether it is feasible or safe to put in front of customers.
What you can request

AI and automation: the offerings.

  • AI agents for customer conversations, on the web and by voice.
  • ChatGPT- and LLM-based products and internal tools.
  • Workflow and business-process automation.
  • AI features added to software you already run.
  • Feasibility, evaluation and risk review before anything is built.
Assess · Build · Grow

AI agents, ChatGPT products and automation

AI engineering for customer conversations, internal workflows and decisions, with the automation around them.

Scoped and priced in writing before work starts.

Assess · Build · Grow

Call center development

Call center systems: handling, routing, qualification and reporting, built for the way the business takes calls.

Scoped and priced in writing before work starts.

Build · Grow

Sales automation

Follow-up, routing, scheduling and reporting automated across the sales process, so people spend time on conversations.

Scoped and priced in writing before work starts.

Assess · Build · Grow

AI sales agents and voice systems

AI agents that answer, qualify and follow up with leads by chat and voice, connected to the CRM and handing off to a person.

Scoped and priced in writing before work starts.

How projects are scoped

Scoped to the requirement, priced in writing before work starts.

These are not packages. The published prices ($950 for Assess, from $5,000 for Build, $650 a month for Grow) apply to the specific scopes on those pages. A project here starts with a conversation, usually an Assess to establish what is worth building, and the team, specialists and suppliers it needs are agreed in the proposal.

Software and AI development

  1. Problem definition
  2. Data and integration review
  3. Prototype
  4. Evaluation
  5. Production build
  6. Monitoring

Deliverables typically include: prototype, evaluation results, production system, runbook.

What to send

Three questions that make a first reply useful.

  • What should it do, and for whom?
  • What must it connect to?
  • Timeline and budget range, if you have them

The project enquiry asks these for a “software or ai project”. A sentence for each is enough.

Evidence

What exists today.

Aroc built and runs the AI citation audit, a live tool that asks three AI engines a question and reports which sources they cite. There is no published AI client case study yet; each engagement is scoped, evaluated and agreed in writing.

Describe the project, or start with the diagnosis.

One reply, from the founder, with questions first and a straight answer about fit.

Describe a project Start with Assess